Support Center

How can we help you today? Search our knowledge base or choose a category below.

Frequently Asked Questions

How do I connect my Google Ads account? +

To connect your Google Ads account to AfiliaTools:

  1. Go to the "Settings" menu in the dashboard
  2. Click on "Integrations" > "Google Ads"
  3. Click the "Connect Google Ads" button
  4. Log in with your Google account
  5. Authorize AfiliaTools to manage your campaigns
  6. Done! Your account is connected

If you have multiple accounts, you can connect all of them by repeating the process.

How does free presell hosting work? +

AfiliaTools offers unlimited free hosting for your presell pages. When you create a presell using our editor, it is automatically hosted on our secure servers with SSL.

Each page receives a unique URL (e.g., yourpage.afiliatools.com) that you can use in your campaigns. You can also connect a custom domain if you prefer.

How does automatic campaign creation work? +

Our AI analyzes the product you want to advertise and automatically creates:

  • Optimized ad group structure
  • Keyword suggestions based on search volume and CPC
  • Optimized ad texts
  • Recommended initial bids
  • Targeting settings

You can review and adjust everything before publishing the campaign.

What is the automatic IP blocker? +

Our AI system continuously monitors your clicks and identifies suspicious patterns of fraudulent activity, such as:

  • Multiple clicks from the same IP in a short period
  • Abnormally high bounce rates
  • Non-human behavior patterns

When detected, the IP is automatically added to the Google Ads exclusion list, protecting your budget 24/7.

Can I cancel my subscription at any time? +

Yes! You can cancel your subscription at any time through your account settings. There are no penalties or cancellation fees.

Your access will remain active until the end of the current billing period. After that, your account will be converted to the free plan (limited features) or you can choose to delete your account completely.

How does the 7-day guarantee work? +

We offer an unconditional 7-day guarantee. If you are not satisfied with AfiliaTools within the first 7 days after purchase, just send us an email requesting a refund.

We will process the full refund with no questions asked. After the 7-day period, payments are non-refundable, but you can cancel to avoid being charged in future periods.

Does AfiliaTools create Google Ads accounts for me? +

No. You need to have your own Google Ads account created at ads.google.com. AfiliaTools connects to your existing account through OAuth and manages it through our MCC (My Client Center).

You retain full ownership and control of your Google Ads account. We just help manage it more efficiently.

How do I get technical support? +

We offer multiple support channels:

  • Email: support@afiliatools.com (response within 24h)
  • WhatsApp: Direct support during business hours
  • Knowledge base: Articles and video tutorials
  • Live chat: For Semi-Annual and Annual plan subscribers

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